PRIVACY POLICY
Stems Floral Design & Event Styling, LLC - Privacy Notice
Last Modified: January 16, 2024
Stems Floral Design & Event Styling, LLC (“Stems,” "Company," "we," or “us”) respects your privacy and is committed to protecting it through our compliance with this “Privacy Notice.” Throughout this Privacy Notice, we refer to any person accessing or using this website as “you,” or the “User.”
When you use or interact with our website, located at www.stemfloral.com (the “Website”) operated or owned by Stems, we and third parties may obtain certain information about you. In this Highlights section, we provide an overview of our privacy practices related to the Website. Please review our full Privacy Notice below for a detailed explanation of our practices.
HIGHLIGHTS
What Information We Obtain
· Information you provide when you use the Website, including when you sign up for newsletters, order products and/or subscriptions through the Website. This may include your contact, payment, or demographic information.
· Information you submit when you choose to participate in a survey, sweepstakes, contest, promotion, event, or similar initiative.
· Information you give us about others, such as a friend’s contact information when you order a gift to be shipped/sent to someone else.
· Information collected by automated means such as cookies or pixel tags. This may include information about your device and browser, including IP address or mobile device advertising identifiers, as well as information about how you and others use, interact with or respond to the Website. This collection may take place while you are using a Website or while the Website is running in the background of your device.
· Precise location information associated with your device when location services are active.
· Information we obtain from other sources, such as business partners, data suppliers, and social media platforms.
Read more in section B. “What Information We Obtain.”
How We Use Information We Obtain
· To process your requests and provide you with the Website. Note that we use your payment card information (such as your card number and expiration date) for limited purposes such as to process your transaction (including recurring payments, if applicable), to provide you with the requested products or services and to protect our rights or the rights of others.
· To learn about users of the Website and analyze how you and others interact with and respond to the Website.
· To communicate with you, including to send you marketing and promotional communications.
· For advertising and marketing purposes, including to analyze the performance of advertising and marketing activities.
· To protect our rights and the rights of others.
Read more in section C. “How We Use the Information We Obtain.”
How We Share Information
· Internally, within Stems.
· With service providers that perform services or handle transactions on our behalf.
· With advertisers, advertising-related, and marketing-related services providers and partners, as well as companies that help us learn how you and others interact with our content.
· With social media platforms and similar services, including when you interact with our Website that integrate tools and services provided by social media platforms.
· With business partners, such as when we partner with a third party to offer products or services on a co-branded basis.
· Other parties when required by law or as necessary to protect our rights, and in the context of corporate transactions.
· With your consent or otherwise at your direction.
Read more in section D. “How We Share Information.”
Your Choices, Including Marketing and Interest-Based Ads Opt-Outs
You may unsubscribe from our marketing or promotional emails by clicking the “Unsubscribe” link in our emails.
Read more in section E. “Your Choices, Including Marketing and Interest-Based Ads Opt-Outs.”
Additional Information
· We use a variety of security technologies and procedures to help protect information from unauthorized access, use, or disclosure.
· The Website is operated from the United States. Information may be processed and stored in the United States or other countries.
· The Website is not intended for use by children under the age of 13.
· This Privacy Notice, in conjunction with the Terms of Use, govern your use of the Website and any disputes related to your use of the Website (including our use of your information) will be resolved per the dispute resolution provision in the Terms of Use.
Contact Us
If you have questions about our Privacy Notice you can contact us by email at hello@stemfloral.com.
PRIVACY NOTICE
Last Updated: January 16, 2024
A. Introduction
B. What Information We Obtain
C. How We Use Information We Obtain
D. How We Share Information
E. Your Choices, Including Marketing and Interest-Based Ads Opt-Outs
F. How We Protect Your Information
G. Non-U.S. Visitors
H. Children’s Privacy Rights
I. Links to Third-Party Websites, Mobile Apps or Other Services
J. Careers/Job Opportunities
K. Dispute Resolution/Terms of Use
L. Changes to This Privacy Notice
M. Contact Us
A. INTRODUCTION
This Privacy Notice applies to the Website, which is owned and operated by Stems. This Privacy Notice describes the privacy practices of Stems only and does not cover the practices of other companies, including those that host any plug-ins, integrations, or other tools that this Website may use.
B. WHAT INFORMATION WE OBTAIN
When you use the Website, we may obtain various types of information related to you and your use of the Website. This may include information that directly identifies you such as your name, address, or contact information (this type of information may be called “personal information” or “personally identifiable information”). The information we obtain generally consists of information (1) you give us about yourself, (2) you give us about others, (3) automatically collected about your interactions with the Website and our content or ads on third-party websites, apps or other media, and (4) we get from other sources.
1. Information you give us
We may ask you to provide information about yourself when you use the Website. For example, to subscribe to our newsletter, you will need to give us an email address. You may not be able to use certain features if you choose not to submit the requested information.
The information you give us may include details such as:
· Contact information (e.g., name, mailing address, email address, or phone number).
· Payment information for subscriptions or purchases made through the Website (e.g., payment card number, expiration date, and billing information).
· Comments, photos, videos, and other content or information you choose to publish on the Website or otherwise share with us.
· Information you provide when you choose to participate in surveys, polls, sweepstakes, contests, or promotions (including information about your participation in activities that may generate loyalty or rewards points).
· Location information, which may include precise location information when you permit the Website to access device location. To prevent the collection of precise location information, please refer to instructions provided by your mobile service provider or device manufacturer.
· Other information you may allow us to access through your device’s permissions settings, such as your contacts or address book.
2. Information you give us about others
You may give us information about other people, such as the name and address of a friend or contact with whom you want to give a gift. Do not give us information about others unless you are authorized or have their consent to do so. We will use their information for the purposes described in this Privacy Notice.
3. Information automatically collected
The Website automatically logs certain information about visits to the Website, such as the number and frequency of visitors, technical information about browsers and devices used to access the Website, and information about crashes or other technical issues. In addition, we and third parties may automatically collect certain information through automated means about your activities over time across the Website as well as across third-party sites, apps, or other media. The tools that collect this information vary depending on the Website and include technologies such as cookies, web beacons, tags, scripts, pixels/pixel tags, local shared objects (including HTML5 cookies), and software development kits (“SDKs”). These technologies may be included in our web pages, emails, and other digital content. The tools may assign or collect unique cookie IDs or other identifiers associated with your browser or device. The tools may collect information while you are using our Website or while they are running in the background of your device.
The information automatically collected may include:
· Information about your computer, device, browser and operating system (e.g., type, model, or version).
· Internet protocol (IP) address, which may be used to derive your general geographic area (e.g., city and country).
· Device identifiers (e.g., mobile advertising IDs).
· Information about your interactions with the Website, including browsing activities and clickstream data that reflect the content you have accessed, clicked on, or viewed.
· Information about how you accessed the Website, including details about websites or apps visited immediately before or after accessing a Website.
· Information about your interactions with email messages and other communications, such as whether you opened or forwarded the email or clicked on links contained in the email.
For more information about the use of automated means in the context of interest-based advertising and how you can limit tracking, see section C. 3 “For advertising and marketing purposes, including interest-based advertising.”
4. Information we obtain from other sources
We receive information about you from other sources and it may be combined with other information about you. For example, we may obtain data from:
· Operators of third-party sites or apps when you interact with our content, products, services, or ads available on those sites and apps. The information we receive may include information about the content you view or access as well as your demographic information and information about your interests.
· Social Media Platforms and similar services (“Social Media Platforms”). When you engage with our content or ads on Social Media Platforms, or interact with features on the Website that contain content or features provided by Social Media Platforms (e.g., sharing reviews to Facebook or Twitter), we may obtain information from Social Media Platforms, including your name and other information, subject to the settings and privacy practices of the relevant Social Media Platform. We may obtain this information directly from the Social Media Platform or through plug-ins, integrations or applications. Please keep in mind that the operators of the Social Media Platforms may also gather information about your use of the Website and their features and tools.
C. HOW WE USE INFORMATION WE OBTAIN
If you make a purchase or place an order through or in connection with a Website, we use your payment card information (e.g., your card number and expiration date) for limited purposes such as to process your transaction (including recurring payments, if applicable), to provide you with the requested products or services and for the purposes described under the section “To protect our rights or the rights of others” below.
With respect to information other than your payment card information, we use that information:
1. To provide you with the Website. This includes:
· Processing your requests regarding the Website and our subscriptions, products, or services, or your participation in a survey, sweepstakes, contest, promotion, event, or similar initiative.
· Providing customer assistance or support.
· Maintaining, operating, improving, and developing the Website and related content, products or services, including developing new products and features based on users’ interactions with the Website.
· Learning about users of the Website and analyzing how you and others interact with and respond to the Website, including by measuring and optimizing usage, reliability and performance, conducting market research, analyzing trends, and supporting our operations (e.g., for accounting, auditing, financial, legal, or other purposes).
2. To communicate with you. This includes:
· Sending you informational messages about the Website (e.g., to confirm your subscription or notify you of changes to a Website).
· Delivering marketing or promotional communications, including offers or promotions about our or third parties’ products, services, or other initiatives.
· Responding to your questions or addressing your requests.
· Communicating with you about surveys, sweepstakes, contests, promotions, or events.
3. For advertising and marketing purposes. This includes:
· Developing, managing and conducting advertising and marketing campaigns, promotions and offers, including about our content, products, and services, or third parties’ products, services, and other initiatives.
· Cross-device linking. If you access the Website from multiple browsers or devices, we, our service providers, and third parties may try to establish connections among and link the different browsers and devices you use to access the Website and our content or ads published elsewhere. This helps us provide you with a seamless experience across the browsers and devices you use and serve you with more relevant content and ads (e.g., so that we don’t show you the same content twice). See section “Website (Browser) Opt-Outs” for steps you can take to limit browser and mobile app tracking for interest-based advertising purposes.
· Analyzing and measuring the performance, effectiveness and reach of our advertising and marketing efforts on the Website and elsewhere.
4. To protect our rights or the rights of others. This includes:
· Detecting, preventing, and responding to fraud or potentially illegal activities, misuse of the Website, intellectual property infringement or other violations of law, this Privacy Notice, our Terms of Use, or other Stems policies.
· Performing audits, assessments, and testing or troubleshooting activities.
· Backing up our systems (including for disaster recovery purposes) and enhancing the overall security of the Website.
· Complying with and enforcing applicable industry and legal requirements (including legal process such as court orders, warrants, or subpoenas) and fulfilling contractual obligations.
D. HOW WE SHARE INFORMATION
We may share the information we obtain with:
1. Service Providers. In connection with the operation and provision of the Website, we engage various third parties to provide services or handle transactions on our behalf, such as payment card processing, email distribution, list processing, postal mailing, cloud computing, analytics, digital content performance measurement, ad serving and managing sweepstakes, contests, promotions, or events. These service providers use the information we provide to them as necessary or appropriate for the performance of their services.
2. Advertisers, Advertising-Related, and Marketing-Related Service Providers and Partners. We may provide your information to advertisers, advertising agencies, ad networks, ad exchanges, marketing businesses, technology vendors and other entities that create, deliver and assess advertising or marketing campaigns.
3. Content Measurement Companies. We and third parties seek to measure the performance and analytics of content across the internet, including on the Website. We may include third-party measurement software in the Website to enable market research or to measure digital and video content consumption.
4. Social Media Platforms. If you interact with social media widgets, share content using social media share buttons, or access features of the Website that contain content or features provided by Social Media Platforms, the relevant Social Media Platforms may collect information. We encourage you to review the privacy policies of the Social Media Platforms that you engage with as we are not responsible for their privacy practices.
5. Business Partners. We may provide your information to business partners including, without limitation, joint marketing partners and content sponsors, for various purposes. For example, we may partner with a third party to offer products on a co-branded, co-sponsored, or cross-promotional basis that involves the sharing of information. These initiatives may be offered on the Website or on other media.
6. Other Parties When Required by Law or As Necessary to Protect Our Rights. We may share your information as we believe is necessary or appropriate to protect, enforce, or defend our legal rights, the privacy or safety of our employees, users of the Website, or other individuals and entities, or to comply with or enforce applicable industry standards, law, or legal process, including responding to court orders, warrants, subpoenas, and other requests from public and government authorities.
7. Corporate Transactions. We reserve the right to transfer any of the information we have about you to proceed with the consideration, negotiation, or completion of a sale or transfer of all or a portion of our business or assets to a third party, such as in the event of a merger, acquisition, or other disposition, or in connection with a bankruptcy reorganization, dissolution, or liquidation.
8. With Your Consent or Otherwise at Your Direction. In addition, we may share your information with third parties when you consent to or request such sharing.
E. YOURS CHOICES, INCLUDING MARKETING, AND INTEREST-BASED ADS OPT-OUTS
Direct Marketing Opt-Outs
1. Email marketing. You may opt out of receiving marketing or promotional emails from us by clicking on the “unsubscribe” link contained in such emails. Please keep in mind that if you opt out of receiving marketing or promotional emails, we may still send you transactional emails or other communications relating to your use of the Website (e.g., to confirm your subscription or to inform you of changes to a Website).
2. Text message marketing. If you choose to participate in a text message marketing campaign or promotion offered in connection with a Website, you may opt out of receiving marketing texts from us by following the instructions contained in those messages (e.g., texting the word STOP) or provided to you when you elected to receive text message marketing.
3. Co-Branded, Co-Sponsored, or Cross-Promotional Offerings. If you choose to participate in a co-branded, co-sponsored, or cross-promotional offering, the brand, sponsor, or other third party involved in that offering may use your information for its own purposes, including advertising and marketing purposes. You must contact the relevant third party directly to exercise your opt out choices with respect to such party’s use of your information.
Website (Browser) Opt-Out
Disabling Cookies. Most browsers accept cookies by default. You may be able to change the settings to have your browser refuse certain cookies or notify you before accepting cookies.
· If you choose to disable the use of cookies in your web browser, some features of the Website may become difficult to use or unavailable.
Opt-out Cookies. You can follow the instructions provided by the Digital Advertising Alliance (“DAA”) here and/or the Network Advertising Initiative (“NAI”) here to place an opt-out cookie on your browser. These opt-out cookies enable you to block participating companies from installing future cookies on your computer or browser.
· If you place opt-out cookies but subsequently clear or delete cookies on your computer or device browser, your opt-out cookies may be deleted and you may have to renew your opt-out choices for that specific browser.
· The opt-out mechanisms offered by the DAA and NAI are provided by third parties. Stems does not control or operate these mechanisms or the choices provided through these mechanisms.
Mobile App Opt-Out
1. Device Settings. To limit interest-based advertising on your mobile device, you can review and adjust the settings provided by your device manufacturer, such as “Limit Ad Tracking” for iOS or “Opt-out of interest-based ads ” for Android.
2. AppChoices Application. You can download the “AppChoices” application provided by the DAA from your app store. AppChoices offers a mechanism to limit the collection of app data used for interest-based ads by participating companies. See the AppChoices provided by the DAA for more.
Please keep in mind that as the mobile environment continues to evolve, additional opt-out mechanisms or privacy settings may become available to you. We encourage you to review the information on opt-outs and settings that device manufacturers, technology companies, and industry associations make available to you.
Do Not Track
Stems does not currently take steps to respond to browsers “Do Not Track” signals as no uniform standard to respond to such signals has been developed at this time.
Additional Choices
1. User account. If you have created an account on a Website, you may be able to review some of your information for that account by logging in and updating your information or user preferences.
2. Device Settings. You may be able to review and adjust your preferences by updating the settings on your device (e.g., permitting us to collect precise location information).
3. Push Notifications. If the Website enables push notifications on your device or internet browser, you may review and update your push notification preferences by adjusting the settings on your device. For example, you can select the relevant app from “Notifications” (for iOS devices) or “App notifications” (for Android devices) and turn off alerts accordingly.
F. HOW WE PROTECT YOUR INFORMATION
We use a variety of security technologies and procedures to help protect information from unauthorized access, use or disclosure. However, no method of transmission over the internet, or method of electronic storage, is 100% secure. Therefore, while we make reasonable efforts to protect your personal information, we cannot guarantee its absolute security.
G. NON-U.S. VISITORS
We operate the Website from the United States. Any information we obtain about you in connection with your use of the Website may be processed and stored in the United States or other countries.
H. CHILDREN’S PRIVACY RIGHTS
The Website is not intended for use by children, especially those under the age of 13, and we do not knowingly collect personal information from children under the age of 13. If you are under 13, do not use or provide any information on the Website, or on or through any of their features/functionality, make any purchases through the Website, use any of the interactive or public comment features that may be available on the Website, or provide any information about yourself to us, including your name, address, telephone number, or email address. If we learn that we have collected or received personal information from a child under 13 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 13, please contact us at hello@nativepoppy.com.
I. LINKS TO THIRD-PARTY WEBSITES, MOBILE APPS, OR OTHER SERVICES
The Website may contain links to websites, mobile apps, or other services operated by companies not affiliated with Stems. In addition, the Website may be made available to you through third-party platforms (such as app stores or Social Media Platforms) or other channels. We are not responsible for the privacy practices of any non-Stems operated websites, mobile apps or other services and channels, and we encourage you to review the privacy policies or notices published by relevant third parties.
J. CAREERS/JOB OPPORTUNITIES
This Privacy Notice does not apply to web pages hosting our careers or job opportunities. Any information obtained through such pages is governed by the privacy notice published thereon.
K. DISPUTE RESOLUTION/TERMS OF USE
Any dispute concerning the Website (including our use of your personal information) will be resolved per the dispute resolution provision in the Terms of Use which govern your use of the Website. Please take a few minutes to read the Terms of Use before using the Website.
L. CHANGES TO THIS PRIVACY NOTICE
We may update this Privacy Notice from time to time to reflect changes in our privacy practices or applicable laws. In accordance with applicable law, we may make such changes without prior notice. We will publish the updated version on the relevant Website and indicate at the top of the Privacy Notice when it was most recently updated. Your use of the Website will be governed by the then-current version of the Privacy Notice.
M. CONTACT US
If you have any questions about this Privacy Notice, please contact us by email at hello@stemfloral.com.